Email for Staff

Introduction to staff email

All staff members at The University of Melbourne are given access to an email address in the form of username@unimelb.edu.au and a quota of at least 100 MB for their account. This does not mean that you can only ever receive that much email, but rather than you can only store that much email on the server at one time. If you are using a POP3 client and deleting your email from the server (the most common configuration), you are unlikely to ever need to worry about the quota.

Summary of Settings

Although webmail and Eudora are the officially supported ways of accessing the staff email system, users with technical skills or local support are able to use the email client of their choice. Please note that you will not be able to receive support from the IT Service Desk for any desktop client other than Eudora.

Access from outside the University network

If you are connecting from off-campus (e.g., via an ISP) you must enter your ISP's SMTP server for sending mail. E.g., mail.bigpond.com rather than smtp.unimelb.edu.au.

IMAP or POP?

These are two different ways your computer can access your mail.

1. IMAP - your mail stays on the mail server and you can access it from anywhere, including webmail. You can only store as much mail as your quota allows.
2. POP - your mail is downloaded to your local computer and can only be read from there. You can store as much mail as you have space for, but if your computer crashes the mail is lost.

Using a desktop client

Eudora is the preferred and supported desktop client for both the Windows and Macintosh platforms. The University has a license agreement that allows staff and eligible students to install a copy on their computer (at home as well as at the University) for use with the University network only.

Guides to downloading, installing and configuring Eudora are available from Computer Supply and Support's email infosheets page.

Using webmail

The staff webmail interface allows you to access your email messages from anywhere in the world using only a web browser. More information is available in the webmail users' guide.