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![[Undergraduate Handbook]](http://www.unimelb.edu.au/img/sitebar/fill.gif){kind=small} |
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Information Technology Policies, Strategies & Procedures Guide 5. Desktop Software and Licences |
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[? Search] [Top] [Contents]
[Prev: 4. Networks and Communications]
[Next: 6. Systems Development]
- 5.1. Recommended Software for Macintosh and PC
- 5.1.1. Policy
- 5.1.2. Software support levels
- 5.2. Software Licences
- 5.2.1. Definitions
- 5.2.2. Policy
- 5.2.3. Jurisdiction
- 5.2.4. Special Licence Arrangements
- 5.3. Licence distribution
- 5.3.1. Microsoft Select Software Licencing
- 5.3.2. Borland Software Collection
- 5.3.3. EndNote/EndLink
- 5.3.4. Statistical and Mathematical Package
- 5.3.5. Other Agreements
- 5.4. SoftDist
- 5.4.1. Microsoft Select and Borland
The list of software recommended and supported by Information Services is subject to revision as new versions and new products become available and as the needs of the University change. The list outlined below is current at the time of publication but should be used as a guide only; for a more up to date listing please refer to the online version at http://www.infodiv.unimelb.edu.au/itpp/5.html#5.1.
More information on recommended desktop computer setups is available from
http://www.unimelb.edu.au/lanad/infopages/softdist/setup/index.html
Information Services recommends the adoption of a standard suite of software for Macintosh (Mac) and IBM PC-Compatible (PC) systems by all University bodies. This standardisation on a common architecture has a number of benefits including:
Economies of scale for purchasing, staff training and technical support.
University-wide information exchange and compatibility for all levels of IT.
Ease of transition of staff between different areas of the University.
Software available for use on Mac and PC systems is categorised into three levels 'A', 'B' and 'C', which indicate the degree of support that can be provided by Information Services.
For products on the 'Level A' list, Information Services will:
keep the product in stock at Computer Supply and Support, or provide the product on a central system maintained by Information Services
offer courses and/or Information Guides in using the product
be able to answer questions about the product at different levels of expertise from no-charge basic advice over the phone to high level Fee-for-Service support.
For products on the 'Level B' list, Information Services will endeavour to:
supply the product through Computer Supply and Support, or provide the product on a central system
be able to answer questions at some levels of expertise.
Information Services may be able to help with some queries. These products are not 'supported' as such, but are recognised by Information Services.
All products not listed are not supported by Information Services. Unlisted products may be purchased through ITAAG for University use. The departmental LITE or LANAD may be able to advise on purchase and use. Some knowledge of unlisted products may exist within Information Services, but this cannot be guaranteed.
Products listed on the Computer Supply and Support price list are not necessarily recommended and supported.
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Software in use by the University is available under a number of different licensing practices.
Site licensed software is generally licensed for unlimited copies used by an unlimited number of users provided these users are employees of The University of Melbourne and are engaged in University work. The basic concept is one of 'site use'. Variations include: student use, home use, use for non-University work, definition of a site.
Bulk licensed software is generally licensed for a set number of copies or users across campus, and involves maintaining records of numbers of users and number of installations of particular software. It can and does include software made available to departments at costs significantly lower than individual licences.
A greatly discounted purchase price is negotiated based on an agreed minimum number of purchases within the University. Conforming to this agreement requires guaranteeing a minimum number of purchases and maintaining records to show this.
Software is individually purchased or licensed for individual users or individual machines. The details vary but are generally based on the number of installations or on the number of users. In some cases individual licences allow software to be installed on more than one machine (including home machines) provided it is primarily for use by the nominal 'owner' of the software.
Shareware licensing agreements should be honoured and treated with the same respect as would be accorded to other individually licensed software.
Freeware generally comes with licensing information and is free for use as specified in its licence agreement.
The University has come to an arrangement with some software vendors to reduce the cost to University faculties and departments by allowing licence only purchases of their software. This agreement allows CSS to sell the software license without manuals or disks at a reduced cost.
Each of these forms of licence agreement has a different set of policies and guidelines associated with it. The University has an excellent reputation for conforming to licence agreements and a number of the advantages available to the University are based on this reputation. It is important for the University to maintain this reputation.
Each licence agreement with each software company is different. In some cases licences vary with different software supplied by the same company and even with different versions of the same software.
Different people within the University are responsible for software licences.
University-wide site licences are generally administered by Information Services. Site licences that specify a smaller site are administered by the departments concerned. For example Architecture, Building and Planning administers the site licence for the CAD packages that are licensed for use within that faculty.
Large scale bulk licences such as Microsoft Select are centrally administered by Information Services. Smaller scale bulk licence agreements are organised and administered by the faculty or department concerned.
Administration of licences within a faculty or department is generally the responsibility of the LAN Administrator (LANAD) or Local IT Expert (LITE) in that area. Individual staff members are also responsible for software on machines under their own control. The LANAD (or LITE) should maintain a record of all licence agreements that are held within the area of their jurisdiction.
Responsibility for licence agreements within a faculty or departments is held by the Head of that faculty of department and would usually be devolved to the LAN Administrator (LANAD) of that faculty or department.
The University has negotiated special licence arrangements for many programs. These are outlined below, more information is available at
http://www.infodiv.unimelb.edu.au/itpl/
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PA = Public Access, CSS = Computer Supply and Support, CWIS = Campus Wide Information System
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Supercomputing and Research Support:
http://www.hpc.unimelb.edu.au/
The University takes advantage of bulk licensing opportunities where they are available and cost effective. The major schemes are: Microsoft Select, Borland, EndNote, Digital CSLG Licencing, Sun ScholarPAC III, ESRI (GIS-based software) Silicon Graphics Varsity Pack and certain mathematical and statistical packages.
The Microsoft Select LICENSING Programme provides the University and its affiliates with an inexpensive method for purchasing Microsoft applications and operating systems.
It does this through separating the cost of manuals and media and providing Software Maintenance. Under the current Select agreement, software Maintenance can provide customers with a 'Right to Use' the latest version of Microsoft software up until 31st December 2004, provided that customers have purchased their licence after 1st January 2002 or new maintenance has been purchased for licences purchased prior to that date under the Select Licencing Programme.
Management of the University's expense for using Microsoft Office and Office Pro is facilitated by Computer Supply and Support. University Departments receive an annual charge for their share of the University's total expense.
The share is proportioned according to Department FTE counts. The expense is calculated each year and billed each January. The charge entitles University Departments to use the latest version of Microsoft Office or Office Pro on any University owned workstation for the current year.
Select licences can be purchased through CSS.
Information Services distributes the Select software from a central server, Softdist, and provides accounts on this server as appropriate. A single person, usually the LITE or LANAD, must be nominated and registered as the 'departmental IT contact' to operate the Select account. For departments occupying more than one site, more than one account can be issued, one for each site.
The departmental IT contact is responsible for obtaining copies of the software via the University Network, keeping records of licences issued under the Select Programme and arranging installation of the software on licensed computers in the department.
The departmental IT contact must strictly adhere to the guidelines stated in the document 'Declaration for use of Computing Facilities', which must be signed prior to an account on Softdist being issued. The document is available on the CWIS at http://www.infodiv.unimelb.edu.au/systems/forms/id10.pdf
Information Services will generally not make multiple accounts available to a department, except in the multiple site situation described above.
Each Select customer may purchase an initial media set, for an additional fee for the Select software product(s) covered under the Select Programme. These media sets are provided to a maximum of one set of media per licence.
More information can be obtained from CSS (ext 40888 ) or via email to supplies@its.unimelb.edu.au
http://www.infodiv.unimelb.edu.au/itpl/licensing/microsoft_lic.html
The software can be obtained through purchasing individual media's as described on the CSS pricelist or by downloading the software from the central University server known as 'Softdist'.
Access to Softdist is NOT open to all University staff but rather it is restricted to account holders only. This is necessary so that the University complies with Microsoft's requirements and minimises the risk of unlawful distribution.
Customers wishing to obtain an account on Softdist must complete two forms;
1. A Declaration for the use of Computing facilities form.
2. A Request for Computing Services form.
Both of these documents are available from the IT Operations Reception counter or from the web at http://www.its.unimelb.edu.au/forms/. Once completed, these forms need to be sent to soft-reg@unimelb.edu.au
The Borland Software Collection is a licensing mechanism by which Information Services provides access to selected Borland products at reduced pricing. Packages currently available are Paradox, Delphi Pascal, C++, Reportsmith and dBase. The purchase of a licence entitles you to access the software on a central server and to software upgrades for one year. At the end of each year, the option is available to pay a fee to receive further software upgrades as they become available.
http://www.its.unimelb.edu.au/ucs/info/software/borl.html
Further information regarding the Borland Software Collection is available from CSS (ext 40888)
EndNote is the bibliographic software package recommended and supported by Information Services. Information Services has recently negotiated to make EndNote available to University staff and students, including affiliates. More information on EndNote is available from CSS (ext 40888) and
http://www.infodiv.unimelb.edu.au/itpl/licensing/endnote_lic.html
Information Services holds site licences on behalf of the University for a number of statistical and mathematical packages. Info on these packages is available at
http://www.infodiv.unimelb.edu.au/itpl/licensing/stats_lic.html
Further information regarding system requirements, pricing, eligibility for installation and licence periods is available from Ewa Karafilowska (ext 46419 ) or email to emk@unimelb.edu.au
The University has purchased a site licence for Eudora Pro from Qualcomm. The site licence entitles staff and students of The University of Melbourne to use the latest version of Eudora Pro for Macintosh or PC. The commercial version of Eudora may only be used to connect to the University POP mail servers.
10 packs of Authorware, Director, Freehand Fontographer, Action Mac, Macromodel, Sound Edit 16, Extreme 3D and XREs are available for Windows 95, Windows NT, Windows 3.1, Power Macintosh, and Macintosh.
http://www.infodiv.unimelb.edu.au/itpl/licensing/macromedia-subscription.html
At the time of purchase, a warehouse docket and a licence document will be provided. If your department has not participated in the Select or Borland Programme before, you will be asked to nominate a person to act as the departmental contact.
The software is available via the University Network, from a central file server, Softdist. Each department can be provided with an account on that server. In order to activate the account, the departmental contact will be required to sign a declaration, agreeing to use the file server only for the purpose intended.
The nominated departmental contact will:
Obtain copies of the software via the University Network.
Arrange installation of the software on licensed computers in the department.
Information Services will:
Provide a free account on a file server, from which you can obtain the software.
Keep the software on the server up-to-date, as new releases become available.
Notify you by electronic mail via the FLITE/LANgroup mailing lists as new versions become available.
Participating departments and Information Services share responsibility for taking all reasonable steps to ensure that the software is copied and used only in accordance with the licence agreement. Please notify soft-reg@unimelb.edu.au if the department contact changes.
All software distributed under the Select and Borland Programmes is copyright. The programmes allow the University to purchase licences and copy and update the software in a timely, efficient, cost effective manner. These arrangements with Microsoft and Borland depend on the good reputation of the University of Melbourne and its respect for intellectual property. Please work with us in these programmes to preserve this reputation.
[? Search] [Top] [Contents]
[Prev: 4. Networks and Communications]
[Next: 6. Systems Development]
Created: November 1996
Last Modified: 30 March 2007
Authorised by: Vice and Deputy Principal(Information), Information Division.
Maintained by: Pham Ho it-pp@unimelb.edu.au
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