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IT Service Centre

Welcome to IT Service Centre.

IT Service Centre provides University-wide support for Information Technology, Enterprise Applications and Telephone Services to support the University's staff and students.

Current Status of Services:
(LEGEND : Status = Stable Stable Status = Service Currently Unavailable Service Currently Unavailable Status = Known Issues Known Issues Status= Scheduled Changes Scheduled Changes)


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Information Technology support is provided by the IT Service Desk

Phone: +61 3 834 40888
Email: it-help@ unimelb.edu.au
Hours: 8.00am - 6.00pm, Monday to Friday, excluding Nominated Closures, University Holidays or emergency situations

Enterprise Applications support(Themis) is provided by the Enterprise Application Service Desk

Phone: +61 3 834 49500
Email: ea-help@ unimelb.edu.au
Hours: 9.00am - 5.00pm, Monday to Friday, excluding Nominated Closures, University Holidays or emergency situations

Telephone Services is provided by the Telephony Service Desk

Phone: +61 3 834 47000
Email: telephone-help@ unimelb.edu.au
Hours: 8.30am - 5.30pm, Monday to Friday, excluding Nominated Closures, University Holidays or emergency situations

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