About Announcements

The Announcements service is the official communication mechanism for all IT Service related communications emanating from Information Services. The Announcements service is owned and managed by the IT Service Desk.

Benefits of using the Announcements service

That IT Service Announcements are prepared and published:

• Providing IT Service owners the ability to prepare and submit Announcements
• Using a consistent format, approach and delivery mechanism
• Utilising a central response and coordination point (IT Service Desk)

What constitutes an Announcement?

An Announcement is official communication from Information Services to customers and the wider University community regarding current issues, upgrades, forthcoming changes or any other important information relating to IT Services provided.

Please note: The IT Service Desk reserves the right to “change” or “reject” the publication of any Announcement that does not meet acceptable (official notification) criteria.

How to :

• become an Announcements Submitter
• construct an Announcement
• submit an Announcement
  
• receive Announcements via Email
• find Announcements
• relate to the Service Status.