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Scheduled Team Meetings - Service Desk closures

The IT Services Centre advise that due to the need for regular Team Meetings our Service Desks will be closed on the following days, dates and times.

During these closures, Customers can log cases via the following web pages:

IT Service Desk : < http://servicedesk.unimelb.edu.au/itsc/itservices/ >
EA Service Desk : <http://servicedesk.unimelb.edu.au/itsc/themis/>
Telephone Service Desk : <http://servicedesk.unimelb.edu.au/itsc/telephone/>

As always, our 2nd Level Support teams are continually monitoring systems performance during these timeframes.

Enterprise Applications Service Desk (Themis)
Day/Date	Start Time	End Time
Every Tuesday	2:00 p.m.	3:00 p.m.
Tuesday 20 May 2008	11:00 a.m.	midday
Tuesday 20 May 2008	1:00 p.m.	5:00 p.m.

IT Service Desk
Day/Date	Start Time	End Time
Every Friday	3:15 p.m.	4:00 p.m.

Telephone Service Desk
Day/Date	Start Time	End Time
1st Wednesday of the month	1:00 p.m.	1:30 p.m.

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Information Technology Services IT Services Centre

IT Service Centre

Scheduled Team Meetings - Service Desk closures

Information Technology Services
IT Services Centre