Office Communication Tools

IT User Services provides assistance with access and initial support where required for Email, Calendar, Wireless, Telephony Services and Network issues.

To enquire on Office Communication Tools services offered by IT User Services, or for assistance, please contact us via the following online request form: http://servicedesk.unimelb.edu.au or contact your Local IT Expert .

• Email Services

The above link provides information on the central email services provided to all staff and students. The supported clients include Webmail , Eudora & Outlook(eXchange). Users with local support can use the email client of their choice.

Please refer to Email Knowledge Base for more configuration details.

• Calendar

The above link provides application details and information on the central Calendar service provided to all staff.

• Network Connectivity

The above link provides Information regarding ' University Network setting', SPIN - Student Plug-in Network and other network services.

Please refer to Network Knowledge Base for more configuration details.

• VPN(Virtual Private Network)

The above link provides information about access via secure "tunnel" with ISP connection or MUWireless within the University campus.

• Wireless

The above link provides configuration details about using Wireless within the University campus and FAQ.

Please refer to Wirless Knowledge Base for more configuration detail.

• Telephony Systems

The above link provides information for Telephone services including switchboard, installations, voicemail, directory, and billing at the University.

Please refer to Telephony Systems Knowledge Base for more configuration detail.

For these and other services, please refer to http://services.unimelb.edu.au for more detail.