Student extension of IT Resources
The following documents the sequence of events, actions and responsibilities to process a Student request to extend use of IT Resources.
Key Census Dates: 31 March and 31 August.
Census Dates are published on the Key University Principal Dates website <http://www.unimelb.edu.au/keydates/> in the current year’s Academic Calendar.
Trigger for Student to take action:
A Student account purge is initiated prior to each Key Census date. An email message is sent to Students in relation to their Student account being deactivated 2 weeks prior to these dates. The Student has 16 days to act on the extension of their account
Client Instructions.
Special Instructions for Students:
Economics and Commerce:
- Authorisation from Head of Department should be forwarded for approval to
mailto:gsdir-ecom@unimelb.edu.au
Fax: 9349 5021
Student Action:
1. Student must request written authorisation from their Head of Department to extend use of IT Resources.
2. To do this the Student is to download a Letter of authorisation form from the following link:
<http://www.infodiv.unimelb.edu.au/knowledgebase/itservices/forms/AuthorisationForm.pdf> [99 kb]
3. The Student is required to fill in all necessary details, provide the letter to Faculty / Department to get it authorised by the Head of Department.
Notes:
- The maximum period of extension possible is 6 months.
- The Student needs to provide a valid reason for extension i.e. deferral, completion of work, access to results, leave of absence, personal reasons, etc.
- If deferral, contact Faculty/Department for assistance, providing valid reasons.
- If extension is for completion of work or access to results contact Faculty/Department.
- A letter of authorisation is required to be signed by the Head of Department.
Faculty/Department Action:
4. Head of Department to evaluate and authorise the Student’s requirement by:
- Verifying the reason and circumstance of the requirement to extend use of IT Resources.
- Preparing the written/signed letter authorising the extended use of IT Resources and send it either via:
a scanned copy of the letter:
to mailto:it-help@unimelb.edu.au
or
via facsimile to:
IT User Services,
+61 3 8344 2765
The request will then be logged by the Service Desk, assigned to IT Operations and processed accordingly. The Student will be notified when the request has been processed.