Information Services Knowledge Base

What is eduroam?

eduroam (EDUcation ROAMing) is a global initiative, forming an agreement between educational and research institutions to share wireless access enabling inter-institutional roaming.

This website provides information on how to use the eduroam service for University of Melbourne staff, students, and visitors.

Aarnet eduroam information flyer (pdf, 494kb)


Where can I use eduroam?

University of Melbourne students and staff:

eduroam is available at over 500 sites world wide throughout 30 countries including Australia, New Zealand, Canada, China, Europe, Hong Kong, Japan, Taiwan and the UK. University of Melbourne staff and students cannot use eduroam while on campus, they must use UniWireless.

Visitors to the University of Melbourne:

eduroam is available in all the same places as the staff and student network, UniWireless – check the coverage maps for up-to-date information.


Getting Connected

The following guides are for University of Melbourne staff and students.

Visitors to the University of Melbourne should consult with their home institution for configuration instructions


What resources are available on eduroam?

Access to the eduroam network is free of charge for users.

University of Melbourne students and staff: see the eduroam website at the visited institution for information on available resources.

Visitors to the University of Melbourne:

University of Melbourne Resources On Campus
Internal websites Yes
File Shares No
Printers No
External Resources
External websites Yes
POP & IMAP No
Instant Messaging No
VPN Yes
Telnet/SSH Yes

Getting Support

University of Melbourne students and staff:

For assistance configuring your laptop to access eduroam:

Students:

Talk to staff at your local library service desk or visit Student IT at the Percy Baxter Collaborative Learning Centre - 1st floor, Baillieu Library
Phone: 8344 0444
Web: www.lib.unimelb.edu.au/inquiry/
Library opening hours

Staff:

Contact the IT Service Desk on
Phone: 8344 0888
Email: it-help@unimelb.edu.au
Web: IT Service Centre http://servicedesk.unimelb.edu.au
Hours: 8am – 6pm Monday to Friday

Visitors

For information on coverage and resources available on the eduroam network contact the IT Service Desk on:
Phone: 8344 0888
Email: it-help@unimelb.edu.au
Web: IT Service Centre http://servicedesk.unimelb.edu.au
Hours: 8am – 6pm Monday to Friday


Conditions of use

The use of eduroam is governed by the Australian Eduroam Policy (pdf, 100kb). University of Melbourne Staff and Students as well as our Visitors must be comply with the University of Melbourne Computing and Network Facilities Rules. Visitors must also comply with the applicable Acceptable Use Policy of their home institution.

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