Information Services Knowledge Base

Visitor Wireless Network

What is the Visitor Network?

The purpose of the Visitor wireless network is to provide quick and easy access to the internet for guests of the University. Guests include short term visiting academics/contractors and conference delegates who are not from participating eduroam institutions.

User accounts can be created for up to one month.

Where is the Visitor network available?

The Visitor network is available in all the same places as UniWireless, for up to date information see the UniWireless coverage maps.

What is available on the Visitor network?

Internal Resources Availability
Internal websites Yes
File Shares No
Printers No
External Resources Availability
External websites Yes
POP & IMAP No
Instant Messaging No
VPN Yes
Telnet/SSH Yes

Getting Connected

Information for Staff:

To request an account on the Visitor network for a conference or a department guest, complete the Request for a Visitor Account form. Please allow 1 – 2 working days for account creation after Authorised person approval has been received.

Information for Visitors:

To get connected to the Visitor network, you must contact a faculty or department representative, or your conference organiser who will get an account created on your behalf.

Connecting to the Visitor Network:

  1. Turn on wireless on your laptop
  2. Select the Visitor network from the list of available networks
  3. Launch your web browser
  4. Your web browse will redirect to the Visitor Network login page
  5. Enter you username and password and click submit

For more detailed instructions see the Visitor Connection Guide [pdf, 405kb]

How much does a Visitor account cost?

Visitor accounts for conferences cost $200 per conference
Currently accounts for single guests are available free of charge. A review of this service will be conducted in 2009 and depending on demand a fee may be introduced to cover data usage.

Getting Support

Information for Visitors:

For assistance obtaining an account for access, information on coverage, or information on the resources available talk to your faculty or department contact or conference organiser.

Information for Staff:

For support with the Visitor network or Visitor accounts contact the IT Service Desk on:
Phone: 8344 0888
Web: IT Service Centre http://servicedesk.unimelb.edu.au
Hours: 8am – 6pm Monday to Friday

Conditions of use

Users of the visitor network must agree to the usage guidelines of the visited institution. University of Melbourne Staff and Students as well as our Visitors must be comply with the University of Melbourne Computing and Network Facilities Rules (Regulation 8.1.R7 http://www.unimelb.edu.au/Statutes/r81r7.html)

A summary of regulation 8.1.R7 includes:
By accessing the visitor network, you agree that;

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