Contact us
Your first point of contact is our Service Desk.
Service coverage*
- 8am to 6.30pm, Monday to Friday, during semesters one and two
- 9am - 5pm, Monday to Friday, during winter recess, examination period, and summer term.
* (excluding University Holidays)
| Tel: | +61 3 834 47064 |
| Email: | tss-help@ unimelb.edu.au |
| Fax: | +61 3 93482253 |
| Post: | Lower Ground Floor, Baillieu Library, The University of Melbourne, Victoria 3010, Australia |
| Visit: | The Baillieu library is located on Professors Walk on the Parkville campus at The University of Melbourne. Find us with Google Maps. |
Expertise contributing to LMS+
| Communications | ||
| Jon Peacocke (Program Manager [Learning Environments] and Service Owner [Student IT]) | Jon.Peacocke@ unimelb.edu.au | 40312 |
| Olga Andrusiak (Wed-Fri) | olga@ unimelb.edu.au | 46600 |
| Chris Hanger (secondment to curriculum licensing services) | changer@ unimelb.edu.au | - |
| Dilpreet Jaswal (Mon-Wed) | dilpreet@ unimelb.edu.au | 45542 |
| Lorraine Quattrocchi (Mon-Tues) | ldq@ unimelb.edu.au | 46600 |
| Evaluation across LMS & learning space activities | ||
| Assoc Prof Som Naidu (Program Leader) | s.naidu@ unimelb.edu.au | 47575 |
| Dr Veronica Hendriks | hendriks@ unimelb.edu.au | 49811 |
| LMS academic support | ||
| Deborah Jones (Program Leader) | djones@ unimelb.edu.au | 49810 |
| Travis Cox | travis@ unimelb.edu.au | 47466 |
| Bronwyn Disseldorp | b.disseldorp@ unimelb.edu.au | 47579 |
| Debbie Emerson | d.emerson@ unimelb.edu.au | 43954 |
| Shabnam Fakhimi | s.fakhimi@ unimelb.edu.au | 49813 |
| Bob Ivison | bob.ivison@ unimelb.edu.au | 47980 |
| LMS rich media solutions/digital media services | ||
| Ian Shiel (Program Leader) | i.shiel@ unimelb.edu.au | 47956 |
| Russell Evans | r.evans@ unimelb.edu.au | 47917 |
| Ross Glover | rglover@ unimelb.edu.au | 47414 |
| Ben Loveridge | b.loveridge@ unimelb.edu.au | 44527 |
| Ailsa MacKenzie | ailsa@ unimelb.edu.au | 47444 |
| Lee McRae | lmcrae@ unimelb.edu.au | 40129 |
| Gillian McTigue | gmctigue@ unimelb.edu.au | 47917 |
| William Tilson (contractor) | - | - |
| LMS enrichment & innovation | ||
| David Adam (Program Leader) | d.adam@ unimelb.edu.au | 45992 |
| Patrick Fong | pfong@ unimelb.edu.au | 47832 |
| Gavin Leys | g.leys@ unimelb.edu.au | 46298 |
| Judy McCombe | judithmm@ unimelb.edu.au | 46298 |
| Josella Rye | josella@ unimelb.edu.au | 45600 |
| David Vasjuta | dvasjuta@ unimelb.edu.au | 47433 |
| Neroli Wesley | nwesley@ unimelb.edu.au | 47591 |
| Gordon Yau (software supervisor) | g.yau@ unimelb.edu.au | 48477 |
Expertise supporting learning spaces & student use of LMS+
| Learning Enrichment & Student IT | ||
| Iseult Blanchard (Program Leader) | i.blanchard@ unimelb.edu.au | 46845 |
| Gavin Trigg (Service Delivery Manager, Sudent IT) | gavin@ unimelb.edu.au | 46003 |
| Learning Space Support (LSS) | ||
| Nino Colella (Program Leader) | nino@ unimelb.edu.au | 40166 |
| Liliana Braumberger | - | - |
| Dean Collett | d.collett@ unimelb.edu.au | 48567 |
| Michael D’aprano | mdaprano@ unimelb.edu.au | 43107 |
| Paul Devitt | - | - |
| Tien Luong | tienl@ unimelb.edu.au | 46101 |
| Mark Richardson | mri@ unimelb.edu.au | 48353 |
| Tammas Ryan | - | - |
| Carlo Sgro | c.sgro@ unimelb.edu.au | 43106 |
| Warren Smith | warrenks@ unimelb.edu.au | 40340 |
| Alex Steve | a.steve@ unimelb.edu.au | 47916 |
| Janice Tomlinson | janicet@ unimelb.edu.au | 48310 |
| Andrew Ma | - | - |
| Student IT | ||
| Elisa Soerjono (Coordinator, Student IT service desk) | soerjono@ unimelb.edu.au | 48311 |
| Helen Barnes | - | - |
| Ashley Brito | - | - |
| David Edquist | - | - |
| Ray Ephraim | - | - |
| Yutian Fang | - | - |
| Amy Golshan | - | - |
| Samuel Huston | - | - |
| Jenny Kwan | - | - |
| Maree Kwok | - | - |
| Andy Lasmono | - | - |
| Stephen Lau | - | - |
| Ho Wah Ng | - | - |
| Nhat Ngo | - | - |
| Sumi Oetomo | - | - |
| Clement Poh | - | - |
| Chin Yong Quek | - | - |
| Jemmy Soerjono | - | - |
| Site Support Services (SSS) | ||
| Matt Maruzzi | mmaruzzi@ unimelb.edu.au | 47928 |
| Luigi Pacione | lgmp@ unimelb.edu.au | 46653 |