Shared learning spaces & shared meeting rooms – FAQs
Our room database provides access to defined room types, equipment profiles and multimedia user guides for each LSS supported shared learning space and shared meeting room.
I need to make changes to the timetabled shared learning space I am using
Activities in shared learning spaces are scheduled through the central timetabling system via the Timetable Office.
Is it possible to book a shared learning space for an event we are holding?
YES – Venue Hiring is available to internal and external clients.
Do I need a key to access the shared learning space I will be using?
Building supervisors will open these spaces in advance of all classes and events that have been pre-booked in the central timetable system.
Campus security will perform this function during weekends and evenings, if classes and events are pre-booked in the central timetable system. To ensure a safe and secure campus for all, Campus Security and building supervisors will decline to open spaces if there is no booking in the central timetable system.
My shared learning space has security swipe card access. Do I need to obtain a security swipe card?
A security swipe card may be needed to enter particular room types (for example: eLearning studios).
Security swipe cards can be obtained from Campus Security – Access Control.
LSS technical support for shared learning spaces & shared meeting rooms
Room maintenance
Room maintenance is a shared responsibility between the Learning Space Support group and Property and Campus Services. Maintenance of the room fabric and fittings is the responsibility of Property and Campus Services. The installed audio visual equipment and projection systems are the responsibility of Learning Space Support. Please report any faults within a shared learning space or shared meeting room to the LSS Service Desk.
I would like to report a fault with the LSS audio visual equipment I am using for my lecture/presentation/meeting
A non-urgent fault can be logged via our online non-urgent fault report form.
I require IMMEDIATE ASSISTANCE for the LSS audio visual equipment I am using
If equipment or desktop software fails during a scheduled class/event/meeting in a shared learning space/shared meeting room, or you require urgent advice about using the equipment/software, immediate assistance is available by calling the LSS Service Desk (extension 47064).
- If required a LSS support consultant will visit the space.
- Our extension number is displayed on presenter tables/lecterns.
- Phones are installed on/near theatre lecterns and presenter tables.
Immediate assistance is available during our standard service hours and in accordance with our service target agreements.
Installed multimedia & audio visual equipment
Copyright guidelines - All staff are responsible for complying with copyright law when reproducing and communicating third party copyright material in their teaching materials.
What multimedia equipment is available in my allocated shared learning space?
Go to our room database - This provides access to the equipment profile and multimedia user guides for each LSS supported shared learning space and shared meeting room.
Do any shared learning spaces have 16mm projectors and/or laser disc players installed?
YES – these are indicated in the equipment profiles throughout the LSS room database.
Which shared learning spaces are equipped with video conferencing facilities?
A list of shared learning spaces with integrated video conference equipment controlled via the installed touch panel controls is available here: Shared teaching spaces with video conference infrastructure
You can also go to our room database - This provides access to the equipment profile for each LSS supported shared learning space and shared meeting room.
I need some help operating the LSS audio visual equipment
You can book a consultation - individual or group training sessions are offered. Multimedia user guides are also available via our room database.
How do I gain access to the LSS audio visual equipment cupboards?
Presenters need a "LEC" key to access cupboards/lecterns containing installed audio visual equipment. "LEC" locks were all upgraded during December 2005. If you need a "LEC" key, please contact your departmental administration support.
Touch panel control systems
The LSS touch panel control systems enable user control for the room lighting and LSS audio visual equipment installed within a shared learning space and shared meeting room. LSS install three types of touch panel control systems within a presenter lectern or presenter table. Touch panel user guides provide instructions on using the available audio visual equipment through the touch panel control systems (Computer, DVD player, VCR player, Document Camera, Cassette Player, CD Player, 35mm Slide Projector, Overhead Projector, Auxiliary Input, Microphones, Room Lights).
The incorrect time is showing on the touch panel control system
A LSS technical support consultant will need to adjust the settings within the touch panel control system. A non-urgent fault can be logged via our online non-urgent fault report form or contact the LSS Service Desk on extension 47064 if immediate assistance is required.
SMART Boards
The SMART Board interface operates as an interactive display board through the installed PC and data projection systems. Further information and user guides are provided on the following LSS link: SMART Boards.
Which shared learning spaces are installed with SMART Boards?
List of shared learning spaces installed with SMART Boards.
Computers – PC & MAC
Does the shared learning space I am using have a PC or MAC computer installed?
See the LSS room database for equipment profiles of shared learning spaces and shared meeting rooms on the Parkville Campus.
What is the login password for an installed computer?
All installed computers are set with a default lecture login which requires NO user name or password to be entered.
Can I login with my unimelb account on the LSS computers, as I need to access my network drives?
YES – User guides are available for accessing your network drive from an installed computer.
What software is available on the installed computers?
A secure desktop environment is maintained, with a standardised software configuration on all PCs and Macs in shared learning spaces and shared meeting rooms.
I need special software installed on an installed computer
University Staff may register their specialist software requirements with LSS, using our online service request forms.
Can I use the internet on the installed computers?
YES – several web browsers are available across the installed networked computers.
I cannot locate the power button for the installed Mac computer
If you cannot locate a power button at the front of the Mac computer it may be located at the back or side panel, depending on the computer model. The Mac Mini computer has a power button located at the rear side panel. The iMac computer has a power button at the back, located on the bottom left corner of the computer.
The installed computer has no power
The power to the audio visual projection system must be activated as ON for the majority of installed audio visual equipment to obtain their main power supply. Check the computer off/on power button indicates it is ON as the PC computer power buttons are known to become jammed at times.
There is no power to the lectern computer monitor
The power to the audio visual projection system must be activated as ON for the majority of installed audio visual equipment to obtain their main power supply. Check the computer monitor power button indicates it is ON, not sitting in a power safe mode. From the touch panel controls select the relevant computer button to be displayed within the preview mode.
The lectern computer monitor is displaying a VGA signal error
From the touch panel controls select the relevant computer button to be displayed within the preview mode. Make sure the computer you are using has been powered ON and completed its boot up process. If possible, check the computer monitor cable is connected correctly at the back of the monitor, as these cables are prone to become dislodged.
The correct computer image is not displayed on the lectern computer monitor
Make sure the correct computer option is selected within the displayed preview mode on the touch panel controls.
The computer image is not displayed through the data projection system
The correct computer image will display through the data projection system when the relevant computer is selected to display through the data projector from the touch panel controls.
There is no sound from the LSS computer playing through the speakers
Sound will only play through the audio system when the computer is selected on the touch panel contro system & the computer's image is displayed via the data projector.
Check the audio controls on the computer are not muted and are set to an appropriate level. If there is still no sound the audio cable may be unplugged at the back of the computer - call the LSS Service Desk on extension 47064 for assistance.
I am receiving a start up error on the LSS computer
We recommend you allow the computer to complete the boot up process before loading any external media or devices – DVD, CD, memory sticks or cameras. Remove any external media or devices and restart the computer.
The LSS computer has frozen and is not responding
Hold in the computer’s OFF/ON power button until it turns off– this may take up to 20 seconds. Allow the computer to fully shut down before trying to power back on.
I cannot locate a USB port to plug in my USB memory stick (flash card)
Read the LSS user guide for USB memory sticks.
The LSS computer is not reading my USB memory stick (flash card)
Mmake sure the computer has completed its boot up process before plugging in your USB memory stick.
Read the LSS user guide for USB memory sticks more information.
Where is the CD/DVD drive for the installed Mac computer?
The location of CD/DVD drives on Mac computers differs depending on the model of Mac:
- G4/G5s - ejectable tray on the front of the computer
- Mac Mini - slot on the front of the computer
- iMac - slot on the right-hand side of the computer
Inserting a CD/DVD on a G4/G5
- With the computer turned on, press the media eject (
) key on the keyboard to open the drive.
- Place a disc in the tray, with the label facing up, making sure the disc is lying flat.
- Gently push the tray in to close it.
- When the icon for the disc appears on the screen, the disc is ready to use.
Ejecting a CD/DVD on a Mac computer
You can eject a disc by:
- dragging the disc icon to the Trash
- pressing the media eject ( ) key on the keyboard.
The Mac computer won't eject my disc
You can force eject a disc by holding down the mouse button while restarting your computer.
Will my movie play on an installed computer?
YES - installed computers have several media player applications available. The following link will provide a list of the software and hardware configurations available on installed computers.
I am receiving a regional zone error when trying to play the DVD on the computer
The cross-platform software VLC Media Player, which is available on installed computers, will read multi regional zones and allow the DVDs to be played.
I cannot locate the LSS computer mouse/keyboard
If the LSS computer mouse/keyboard is not visible near the computer monitor it may be located within a lectern sliding drawer or audio visual cupboard. As these are moveable items they may have dropped to the back of the sliding drawers.
The LSS computer mouse/keyboard is not responding?
If possible, check the cables are connected correctly and reconnect the cables. Reboot the computer if you are still receiving no response. If the mouse/keyboard is wireless, call the LSS Service Desk (ext.47064) for further assistance as batteries and/or computer settings may need to be reset.
Dual boot iMac & Mac Mini computers
I have never used a dual boot Mac mini OR iMac computer? Do you have any instructions available?
The LSS user guides for the dual boot Mac mini OR dual boot iMac provide brief instructions. If you require further assistance you can arrange a consultation.
I cannot locate a power button for the LSS Mac computer?
If you cannot locate a power button at the front of the Mac computer it may be located at the back or side panel, depending on the computer model. The Mac Mini computer has a power button located at the rear side panel. The iMac computer has a power button at the back, located on the bottom left corner of the computer.
How can I start the Windows XP system from the Mac mini OR iMac computer?
Pressing the power button on the Mac mini will start up the computer in Windows XP by default.
The LSS user guides for the dual boot Mac mini OR dual boot iMac will provide further information.
How can I start the Mac OS X system from the Mac mini OR iMac computer?
Hold down the Option key on the keyboard and press the power button on the Mac mini. Hold the Option key down until the disk icons for the Macintosh HD and Windows appear onscreen.
Double-click the Macintosh HD icon. The computer will then proceed to start up with Mac OS X system. The LSS user guide for the dual boot Mac mini OR dual boot iMac will provide further information.
Where is the USB port on the Mac mini OR iMac computer to plug in my memory stick?
You may have several options for connecting your memory stick to the Mac mini OR iMac computer:
A USB cable attached near the Mac mini OR iMac computer or a USB connection panel located on the lectern’s bench top or side panel.
Where is the CD/DVD drive on the Mac mini OR iMac computer?
- Mac Mini - slot on the front of the computer
- iMac - slot on the right-hand side of the computer.
The Mac computer won't eject my disc
You can force eject a disc by holding down the mouse button while restarting your computer.
The slot CD/DVD drive is located on the front side panel of the Mac mini computer and located on the right side panel of the iMac computer. Load your CD/DVD by inserting it into the slot CD/DVD drive.
How do I eject my CD/DVD from the Mac mini or iMac?
You can eject a disc by:
- dragging the disc icon to the Trash
- pressing the media eject ( ) key on the keyboard.
The keyboard commands are not responding on the Mac mini or iMac computer?
The Apple keyboards are "mapped" differently to PC keyboards. See the user guides for dual boot Mac mini & dual boot iMac for a listing of these keyboard mappings.
Laptop connectivity
Is there a laptop connection in the shared learning space I will be using?
Go to our our room database - this provides access to the equipment profile and user guide for each room.
Are laptop cables available to connect my laptop to the projection system within a shared learning space?
Most shared learning spaces with laptop connectivity to the audio visual projection system are equipped with VGA interface cables and audio cables. A network cable is provided where network access points are available. If you are connecting a Mac laptop (depending on the model) you may need to connect the DVI-to-VGA adapter which is provided with your Mac laptop, to the VGA interface cable provided within the shared learning space.
I cannot locate the cables to connect my laptop to the audio visual projection system
Depending on the shared learning environment the cables for laptop connectivity will be at various access points: presenter's lectern or table – wall connection panels – drawers within audio visual cupboards.
I am unable to display my laptop image correctly through to the data projection system
Make sure all cables are connected and the correct controls are selected at the touch panel control system. If your laptop is still not displaying correctly you may need to check the mirror settings for the video output function on your laptop. To assist with correcting your laptop settings laptop user guides are available on this website.
There is no sound playing through the audio visual projection system from my laptop?
The sound from your laptop will only play through the audio visual projection system when the laptop image is selected and displayed through the data projection system. Make sure the audio cable is connected to the headphone output on your laptop.
Are the laptop network connections within shared learning spaces able to access the University network?
Laptop network connections in shared learning spaces are connected to the Centrally Allocated Teaching Spaces (CATS) network, served by DHCP. The only exception is Richard Berry-213. Instructions on connecting your laptop within a shared learning space.
Can I access a wireless network connection from my laptop within a shared learning space?
Wireless is available in various locations across The University of Melbourne campuses - more information here.
DVD player
LSS are incorporating multi-zone DVD/VCR combo units into the audio visual systems in shared learning spaces. Combo units also play CDs and VCDs. Some shared learning spaces may still have separate players installed for playing a DVD or video. The DVD/VCR combo unit user guide provides instructions on using the equipment within a shared learning space.
I am receiving a regional zone error when trying to play a movie through the DVD player
Contact the LSS Service Desk on extension 47064 to arrange for technical support as the zone settings may need to be adjusted via a remote control.
The DVD player is not responding to the DVD controls on the LSS touch panel control system
Check the player is powered ON and the DVD option is selected on the front panel of the DVD/VCR combo unit.
The DVD image is not displaying through to the TV monitor/data projection system
If the DVD player is a stand alone unit installed with a TV monitor, check the cables are connected correctly into the audio and video outputs on the DVD player and the correct audio and video inputs on the TV monitor. Also check the correct AV channel is selected on the TV the monitor to display the DVD image.
The DVD will only play through the data projection system when the DVD is selected to display through the data projector on the touch panel controls. Check the correct DVD control buttons are selected on the touch panel control system. If you are using a DVD/VCR combo unit make sure the DVD option is selected on the front panel of the combo unit.
There is no sound playing through the audio visual projection system for the DVD player
The sound will only play through the audio visual projection system when the DVD is selected to display through the data projection system. Check the correct DVD control buttons are selected on the touch panel control system and the sound level on the touch panel controls is set to an appropriate level. Where the audio visual projection system is controlled with various remote controls for individual devices, the sound amplifier system needs to be turned ON and the correct input channel selected for the DVD. If you are unable to turn the sound amplifier ON with its remote control please call the LSS Service Desk on extension 47064 for further assistance.
VCR (video) player
LSS are incorporating multi-zone DVD/VCR combo units into the installation of audio visual systems within shared learning spaces. The combo units will also play CDs and VCDs. Some shared learning spaces may still have separate players installed for playing a DVD or Video. The DVD/VCR combo unit user guide provides instructions on using the equipment within a shared learning space.
The video tape is not responding to the video controls on the LSS touch panel control system
Check the VCR player is powered ON and the VCR option is selected on the front panel of the DVD/VCR combo unit. Check the video tape is cued in the correct position, as it may have shifted to a blank section of the tape.
The video image is not playing through to the TV monitor/data projection system
If the VCR is a stand alone unit installed with a TV monitor, check the cables are connected correctly into the audio and video outputs on the VCR player and the correct audio and video inputs on the TV monitor. Also check the correct AV channel is selected on the VCR player and the TV monitor to display the video image. The video will only play through the data projection system when the video is selected to display through the data projector on the touch panel controls. Check the correct video control buttons are selected on the touch panel control system. If you are using a DVD/VCR combo unit make sure the VCR option is selected on the front panel of the combo unit. Check the video tape is cued in the correct position, as it may have shifted to a blank section of the tape.
The video image is not displaying through correctly on the display screen
The video tape may be faulty and causing the tape signal to drop out as it is being played through the VCR player, which will also cause the video image to drop out on the display screen. This may be due to an old or overused tape.
There is no sound playing through the audio visual projection system from the VCR player
The sound will only play through the audio visual projection system when the Video is selected to display through the data projection system. Check the correct Video control buttons are selected on the touch panel control system and the sound level on the touch control panel is set to an appropriate level. Where the audio visual projection system is controlled with various remote controls for individual devices, the sound amplifier system needs to be turned ON and the correct input channel selected for the VCR. If you are unable to turn the sound amplifier ON with its remote control please call the LSS Service Desk on extension 47064 for further assistance.
Document camera
The LSS document camera user guide provides instructions on using the device within a shared learning space. The document camera may also be referred to as a visualiser.
The document camera is not powering on
All document cameras installed within a shared learning space are required to be powered on manually. The document camera’s power switch is located on the upper right-hand corner.
Where are the controls for the document camera on the touch panel control system?
You can access the Document Camera controls on the touch panel control system by selecting the DOC CAM button.
I am unable to view the document camera image through the data projection system
Make sure the data cable is correctly placed in the VGA output pin connection at the back of document camera – this data cable may be shared with a laptop data cable connection in several shared learning spaces.
Check the MAIN monitor output is selected on the front panel controls on the document camera.
If dual document cameras and/or data projectors are available – check the correct options are selected on the touch panel controls in correspondence with the document camera and data projector being used.
I cannot preview the document camera image through the lectern monitor
If the touch panel control has no selection for the document camera to be previewed this option is not available. Not all LSS audio visual projection systems are able to provide the document camera to be previewed through the lectern monitor.
How do I change the light source for the document camera?
By pressing the lamp button on the document camera the light source will cycle through the available options (Upper Lamp – non transparent material, Base Lamp – transparent material, Lamp OFF).
CD player
Where is the CD player installed?
The CD player will be installed within the audio visual equipment rack. If you are unable to locate a CD player amongst the audio visual equipment rack your CD can be played on another device. The installed LSS computers, DVD players and VCR/DVD combo units will all play CDs through the audio visual projection systems.
I cannot locate the CD player controls on the touch panel control system?
At the bottom of the listed equipment sources select the NEXT SOURCES button to access other available devices. Selecting the PREVIOUS SOURCES button will take you back to the top of listed available equipment sources.
Cassette player
As a result of feedback received during the Information Services consultation period (24th September – 5th October 2007), the permanent withdrawal of all remaining tape cassette playback and recording equipment from shared learning spaces on Parkville Campus has commenced, with a target completion date of 21st December 2007. Any queries regarding this equipment rationalisation project may be directed to TSS-Help@unimelb.edu.au
Slide projector
LSS will support slide projection technology, to an acceptable level, within the parameters of known maintenance constraints, across 34 spaces. Updated information is available here.
The operation of LSS slide projectors depends on the control systems installed - either hand held remote controls or a touch panel control system.
The slide carousel will not sit correctly on top of the slide projector
Check the base of the slide carousel is locked into the correct zero position. The zero position can be set by turning the carousel upside down and spinning the base until it locks.
I cannot locate the slide controls on the touch panel controls
At the bottom of the listed equipment sources select the NEXT SOURCES button to access other available devices. Selecting the PREVIOUS SOURCES button will take you back to the top of listed available equipment sources.
The slide projector lamp has blown and I need it replaced ASAP
Spare slide projector globes are kept near the slide projector or a drawer within the audio visual equipment rack. If you require Immediate assistance to replace the globe contact the LSS Service Desk on extension 47064.
The slide projector has NO power
The slide projector needs to be selected as ON from the touch panel control system. Through the dual slide projector operating system make sure the correct slide projector is selected as ON from the touch panel control system. You may need to check the power button on the back of the slide projector has not been powered OFF. Also check the main power lead from the back of the slide projector is connected correctly and powered ON. The remote control lead from the back of the slide projector may also need to be checked to make sure it is fully connected from the back of the slide projector to the wall panel connection.
The slide projector is not responding to the slide projector controls on the touch panel control system
Through the dual slide projector operating system make sure the correct slide projector is selected as ON from the touch panel control system. You may need to check the power button on the back of the slide projector has not been powered OFF. Also check the main power lead from the back of the slide projector is connected correctly and powered ON. The remote control lead from the back of the slide projector may also need to be checked to make sure it is fully connected from the back of the slide projector to the wall panel connection.
The slide projector is ON but not responding to the slide projector controls on the touch panel control system
Through the dual slide projector operating system make sure the correct slide projector is selected as ON from the touch panel control system. The remote control lead from the back of the slide projector may need to be checked to make sure it is fully connected from the back of the slide projector to the wall panel connection. The slide projector may need to reset by turning its power switch OFF and ON - located at the back of the slide projector.
There is no slide image displaying onto the projection screen/wall
Make sure the globes have not blown – some slide projectors have a globe indicator at the back of the unit.
The slide carousel may not be inserted correctly and obstructing the slides path from dropping into the display window - check the base of the carousel is set to the correct ZERO position.
The data projection display is remaining ON and interfering with the projected slide image
Make sure the option to TURN OFF or BLANK the data projector image has been selected from the touch panel control system.
The room lights are remaining too bright when trying to show slides
The default light settings at the bottom of the touch panel control system (ON, LEC, AV and OFF) will automatically modify the room lighting for you. Selecting the ROOM button on the touch panel controls will also allow access to adjust the room lighting. You can also adjust the room light settings from the wall light control panels within the shared learning space.
I am unable to release the slide carousel
The slide carousel needs to be set back to the zero position before it can be released - the slide projector must be turned ON. A release button that allows the slide carousel to be rotated freely back to the zero position may be available (not all slide projectors are equipped with this function) on the slide projector’s control panel – the slide projector must be turned ON. The middle of the carousel also has a plastic lever which clips onto the slide projector, this lever may be lifted to try and release a jammed slide carousel.
The slide projector will not power OFF
The slide projector needs to be selected as OFF from the touch panel control system. If you are operating dual slide projectors make sure both slide projectors are selected as OFF from the touch panel control system.
Overhead projector (OHP)
Due to special requirements various shared learning spaces may be equipped with two Overhead Projectors and in some cases NO Overhead projectors. Document cameras which allow material to be displayed electronically through the data projector system may be utilised in replace of an OHP.
There is no power to the OHP
Check the power switch on the OHP is in the ON position, as sometimes they are manually switched OFF from a previous user. Make sure the power point board is switched ON. The power point boards which are labelled OHP must be used for an OHP to operate through the audio visual projection systems. If the audio visual projection system is not activated as ON the main power supply may not be available to all the installed audio visual equipment. If the OHP still fails to operate the globe may have blown and needs to be replaced.
I cannot locate the OHP controls on the touch panel control system
At the bottom of the listed equipment sources select the NEXT SOURCES button to access other available devices. Selecting the PREVIOUS SOURCES button will take you back to the top of listed available equipment sources.
The OHP is not responding from the touch panel control system
Check all the power switches and points are correctly powered ON (refer to “There is no power to OHP”). If a dual OHP operating system is available confirm the correct OHP controls are selected as ON from the touch panel control system. If the OHP still fails to operate the globe may have blown and needs to be replaced.
I am unable to focus the displayed image from the OHP
The outside lens on the OHP can be adjusted from the OHP arm controls to focus the displayed OHP image. To obtain a clear sharp image from the OHP the squared plastic lens plate that sits inside the top of the OHP must be inserted correctly in the UP position. The correct UP and DOWN sides are labelled on the corners of the squared plastic lens plate.
The OHP globe has blown
The OHP will have a spare globe installed which can be moved into place from the change switch located on the front of the OHP. Spare globes are also kept in a drawer within the vicinity of the lectern/presenter table or AV equipment rack. The building supervisors maintain the supply of OHP globes and batteries on a daily basis. If you require assistance to install an OHP globe please contact the LSS Service Desk on extension 47064 ASAP.
The OHP has disappeared from the shared learning space
As an OHP is not a highly secured item within a shared learning space they tend to be moved about as the need arises amongst users. If you are unable to locate the OHP amongst neighbouring shared learning spaces please call the LSS Service Desk on extension 47064 for further assistance.
Auxiliary input
Can I connect my digital camera to the audio visual projection system?
This will depend on the audio visual projection system installed within the shared learning space. You are able to connect external devices with audio and video connections where an Auxiliary Input panel is installed. You may require an RCA or BNC adapter to connect your device. NO cables are supplied.
Where are the input points to connect my video camera to the audio visual projection system?
The audio and video inputs are placed on an Auxiliary Input panel which may be installed at the lectern or within the audio visual equipment rack.
I cannot locate the auxiliary input controls on the touch panel control system
At the bottom of the listed equipment sources select the NEXT SOURCES button to access other available devices. Selecting the PREVIOUS SOURCES button will take you back to the top of listed available equipment sources.
My external video camera image is not displaying through to the data projectorThe data projector must be selected as ON within the AUX INPUT menu page on the touch panel control system for the image to be displayed through the data projection system.
I cannot hear the sound from my external device?
The data projector must be selected as ON within the AUX INPUT menu page on the touch panel control system for the sound signal to feed through to the audio visual amplifier system. Check the audio cables are connected correctly and the sound level on the touch panel controls is set to an appropriate level.
Microphones
What microphones are available within the shared learning space I am using?
The type of microphones available for use with the audio visual projection system depends on the type of shared learning space. Secured lectern and lapel microphones are utilised throughout the varying installations of audio visual projection systems. Where appropriate, several shared learning spaces have been equipped with roaming hand held microphones.
Where are the available roaming hand held microphones kept?
During your event roaming hand held microphones are available for use within some of the shared learning spaces major Theatres. The building zone leaders allocated to the shared learning space will provide the roaming hand held microphones upon request only. This request must be booked well in advance of the required date. When booking your event through the timetabling office you can confirm the availability and correct contact details for arranging the use of roaming hand held microphones.
I cannot locate the lapel microphone
The lapel microphones are usually kept in a drawer within the AV equipment rack. You may also locate the lapel microphone within the vicinity of the installed LSS equipment at the lectern. If the lapel microphone cannot be located please contact the LSS Service Desk on extension 47064 ASAP.
The microphone is not working
The LSS audio visual system must be powered ON for all LSS microphones in a shared learning space to operate. Check the microphone mute button has not been activated from the touch panel control system. If you are using a lapel microphone make sure the lapel’s power button is ON and the battery life is sufficient for the duration of your session.
I cannot find any spare batteries for the microphone
The spare batteries are usually kept in a drawer within the AV equipment rack. You may also locate spare batteries within the vicinity of the lectern. The building supervisors maintain the supply of batteries and OHP globes on a daily basis. If no spare batteries are available or you require assistance to replace a battery, please contact the LSS Service Desk on extension 47064.
The microphone sound is too low/high
All LSS microphones within a shared learning space can be adjusted by a single volume control from the touch panel control system. Selecting the Room or Setup option on the main menu page of the touch panel control system will provide access to the microphones single volume control. If microphone feedback occurs, lower the volume.
Do I need to wear the lapel microphone for my Lectopia recording?
YES - The lapel microphone is to be used for scheduled lectopia recordings. The installed lectern microphones will not guarantee a sufficient recording level and in some instances it may result in a blank recording.
Room lighting
The room lighting within a shared learning space may be adjusted in several ways. The wall light panels installed within the room will allow you to manually adjust the room lighting as required. The touch panel control systems are programmed with four pre-set lighting modes (ON, LEC, AV and OFF). These pre-set lighting modes can be selected as needed and the appropriate pre-set lighting mode will automatically be activated.
Can I override the pre-set room light settings on the touch panel control system?
YES – The ROOM button will give you access to adjust the individual lighting banks as required by selecting the appropriate down and up arrows.
The shared learning space has faulty room lights
Please log a non-urgent fault report or contact the LSS Service Desk on extension.47064 if immediate assistance is required.