Technical support for shared learning spaces & shared meeting rooms
Room maintenance
Room maintenance is a shared responsibility between LSS and Property and Campus Services (PCS):
- Maintenance of the room fabric and fittings (including heating & airconditioning) is the responsibility of PCS.
- Maintenance of the installed multimedia equipment and projection systems are the responsibility of LSS.
Report any faults within a shared learning space or shared meeting room to the LSS service desk.
I want to report a fault with the multimedia equipment I am using
Log faults via our online fault form.
I need immediate assistance with the multimedia equipment I am using
If equipment or desktop software fails during a scheduled class/event/meeting in a shared learning space/shared meeting room, or you require urgent advice about using the equipment/software, immediate assistance is available by calling the LSS service desk (ext 47064).
- If required, a support consultant will visit the space.
- Our extension number is displayed on presenter tables/lecterns.
- Phones are installed on/near theatre lecterns and presenter tables.
Immediate assistance is available during our service hours, in accordance with our schedule of service targets.